Crafting Digital Excellence

Frequently Asked Questions

Find answers to common questions about our services

General Questions

We offer a comprehensive range of services including Website Development (ecommerce, business, healthcare, restaurant, and more), SaaS Platform Development, Science-based Digital Marketing, Mobile App Development (iOS & Android), Custom Software Solutions, POS Systems, Rebranding, Ecommerce Services, Competitor Analysis, and Business Growth Consulting.
We are an international software company with a remote-first approach, serving clients in over 50 countries worldwide. Our distributed team allows us to provide 24/7 support and work across all time zones.
Project timelines vary based on scope and complexity. A basic website typically takes 2-4 weeks, while complex SaaS platforms may take 3-6 months. We provide detailed timelines during the consultation phase and keep you updated throughout the development process.

Pricing & Payment

Our pricing varies based on project requirements. We offer flexible pricing plans starting from $999/month for basic websites to custom enterprise solutions. Visit our service pages for detailed pricing or contact us for a custom quote tailored to your needs.
We accept all major credit cards (Visa, Mastercard, American Express), bank transfers, PayPal, and cryptocurrency for international clients. Payment plans are available for larger projects.
We offer a satisfaction guarantee. If you're not happy with the initial concepts within the first 14 days, we'll provide a full refund. After development begins, refunds are prorated based on work completed. Please see our Terms & Conditions for full details.

Technical Questions

We use cutting-edge technologies including React, Vue, Node.js, Python, PHP Laravel, Next.js, Swift for iOS, Kotlin for Android, AWS, Google Cloud, Docker, Kubernetes, and more. We select the best technology stack based on your specific project requirements.
Absolutely! All our websites and applications are fully responsive and optimized for mobile devices, tablets, and desktops. We follow mobile-first design principles to ensure the best user experience across all devices.
Yes, we offer managed hosting services through our Client Desk portal. We can host your website on reliable, high-performance servers with automatic backups, security monitoring, and 99.9% uptime guarantee.

Support & Maintenance

All projects include free support for 3-12 months (depending on the plan). We provide bug fixes, security updates, technical support, and training. Extended support and maintenance packages are available for ongoing assistance.
Yes! We offer maintenance and update services for websites built by us or other developers. This includes content updates, feature additions, security patches, performance optimization, and regular backups.
Yes, we provide 24/7 support for Enterprise clients and critical issues. Standard support is available during business hours with response times based on your service plan. Emergency support is available for all clients with additional fees.

Getting Started

Simply contact us through our Contact page, sign up for a Client Desk account, or email us directly. We'll schedule a free consultation to discuss your needs, provide recommendations, and create a detailed proposal with timeline and pricing.
Yes, we're happy to sign Non-Disclosure Agreements (NDAs) to protect your confidential information and business ideas. We take intellectual property rights very seriously and maintain strict confidentiality for all projects.
We need information about your business goals, target audience, desired features, design preferences, timeline, and budget. Any existing branding materials, content, and competitor references are also helpful. We'll guide you through this during the initial consultation.

Still Have Questions?

We're here to help! Contact our team for personalized assistance